I’m having an issue with RingGo Corporate invoices

If you’re unable to download invoices or notice discrepancies in your corporate account, follow these steps:

1. Check your invoice download

• Log in to your RingGo Corporate account.
• Navigate to Invoices / Billing.
• Make sure you are selecting the correct date range or invoice number.
• Try using a different browser or clearing your cache if the download fails.

2. Review invoice details

• Check the vehicle registration, date, time, and location for each parking session.
• Compare your records with the invoice. Minor timing differences can sometimes appear due to session start/stop rounding.

3. Report discrepancies

• If you notice an incorrect amount, missing session, or other issue, contact RingGo Corporate support via:
  • Email: corporate@ringgo.co.uk
  • Or contact us via live chat
• Include: invoice number, affected vehicle registration(s), date(s), and a description of the problem.

4. Temporary solutions

• If the invoice cannot be downloaded immediately, request a PDF copy from support.
• Keep your session records separately to reconcile while the issue is resolved.