How to make a complaint

How to Make a Complaint

At RingGo, we are committed to making cities more liveable, and your feedback is a vital part of that mission. If we haven’t met your expectations, we want to know so we can make it right. Our team is here to listen and resolve your concerns as quickly as possible.

How to Reach Us

• Chat With Us: The fastest way to get assistance is through our Live Chat service. Our friendly team is available to support you in real-time and can often resolve issues on the spot.

• Submit a Complaint Online: If you prefer to provide a more detailed account, you can raise a complaint by filling out our online enquiry form. Click here to submit your details →

What Happens Next?

Once you’ve submitted your complaint, our team will investigate the matter thoroughly. We aim to respond promptly with a clear and helpful resolution to get you back on track.

A Quick Tip: To help us assist you faster, please have your account details and any relevant Vehicle Registration Numbers (VRN) or location codes ready when you contact us.

We truly appreciate your feedback—it helps us build a more reliable and empowering service for everyone.