How can I access my VAT receipts?

You can access your VAT receipts both through the RingGo app and online.

Via the RingGo App

• Log in to your RingGo account.
   
• Go to your Account section.
   
• Select Receipts to view your parking transactions.
   

• Choose the relevant transaction to download the VAT receipt.
  
   

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  Online

• Log in to your RingGo account [here].
   
• Click on Parking History on the left-hand side of the screen.
   
• You’ll see a list of parking sessions you’ve paid for, sorted by date.
   
• To access receipts from previous months, use the calendar tool to select the appropriate month.
   
• Find the transaction for which you need the VAT receipt.
   
• If it’s your first time requesting a VAT receipt, enter a home or work address for VAT purposes.
   
• To receive the receipt, click the envelope icon to email it or the notepad icon to download it.
   

Note: VAT receipts are not automatically emailed with your booking, so you’ll need to request them manually.