My Receipts are Missing in the App

If you’re unable to find your receipts in the RingGo app, it’s likely because the app only stores a limited number of recent transactions. To access older receipts, follow these steps:

How to retrieve older receipts

• Log in to your RingGo account [here].
• Go to Parking History on the left-hand side of your screen.
• Use the calendar tool to select the relevant month and view older receipts.
• Locate the transaction you need and choose to download or email the receipt.
   

This allows you to access receipts beyond those stored in the app.

Need more help?

If you have any questions or need further assistance, reach out to our support team via Live Chat.