Who Sets Parking Charges and Rules?

When you park with RingGo, we act as the bridge between you and the parking location. While we handle the technology to make payment easy, the rules of the road are set by the local experts.

The Role of Local Operators & Councils

All parking rates, operating hours, and local restrictions are decided by the car park operator or the local council. They are responsible for:

• Pricing: Setting the hourly or daily rates.

• Rules: Deciding on maximum stay limits and "no-return" windows.

• Enforcement: Issuing Penalty Charge Notices (PCNs) and managing parking fines.

RingGo’s Role: Your Payment Partner

We are here to make your city experience more liveable by providing a seamless, cashless payment service. Our role is focused on:

• Secure Payments: Ensuring your transaction is processed safely and quickly.

• Convenient Tools: Giving you the ability to start, stop, and extend sessions from your phone.

• No Enforcement: RingGo does not issue fines or have the authority to appeal parking tickets.

How to get help with specific rules

If you have questions about a specific parking rate, a parking fine, or why certain restrictions are in place, it is best to contact the local council or private operator directly. You can usually find their contact details on the physical signage at the location.