Can I leave the car park and return with the same ticket?

In many cases, yes! However, the rules depend on the specific setup of the car park you are using. To help you stay flexible and avoid any surprises, here is how it works across different locations:

"Buy Time" Locations (Pay in Advance)

• The Rule: You can leave and return as many times as you like within the time you have already paid for.

• Good to know: While your "ticket" remains valid, please remember that leaving the car park does not guarantee a space will still be available when you return.

"Start-Stop" Locations

• The Rule: You can leave and return, but you must stay within the maximum stay limit for that specific location.

• Our Recommendation: To keep things simple and ensure you are only charged for the time you are actually parked, we suggest stopping your session when you leave and starting a new one when you return.

ANPR (Camera-Controlled) Locations

• The Rule: These car parks use Automatic Number Plate Recognition to track your entry and exit. Usually, you are required to pay for your stay before you exit.

• The Result: Returning on the same payment is typically not possible in these locations, as each entry and exit is often treated as a new, separate session.

Top Tips for a Smooth Return

• Check the Signage: Rules can vary between different car parks, so a quick glance at the local signs is always the best first step.

• Review App Options: When you enter the location code in the RingGo app, it will show you exactly which session types are available (like Start-Stop or Buy Time).

• Liveable Cities: Managing your sessions accurately helps keep car park spaces turning over, making the city more accessible for everyone.

Our Commitment to You

• Reliability: We provide clear steps for each location type so you can park with confidence.

• Confidence: By checking the app features for your specific zone, you’ll know exactly how to manage your stay without the worry of overpaying.

• Approachable: We want to make your journey as flexible as possible—knowing your options helps you plan your day better.