Why Do I Need to do Multi-Factor Authentication (MFA)?

Securing Your Account with MFA

At the heart of making cities more livable is ensuring you feel safe and confident when using our services. Multi-Factor Authentication (MFA) is a key part of that mission, acting as a reliable digital lock for your account.

Why MFA Matters

Passwords alone aren't always enough to keep your data secure. MFA adds an extra layer of protection by requiring two forms of identification before you can log in. This simple step:

• Empowers you: You stay in total control of who accesses your account.

• Enhances Security: It significantly reduces the risk of unauthorised access.

• Protects your Data: Your mobile number and email address act as your personal keys, keeping your information safe.

How it Works

From time to time, we will perform a quick periodic check. When this happens, we’ll send a code to your mobile number or email address to confirm it’s really you. It’s a fast, dependable way to ensure your account stays yours.

Want to dive deeper?

We believe in being transparent and helpful. For more details on how we use these security measures to protect your journey, visit:

👉 www.ringgo.co.uk/mfa

Our Promise: We are committed to providing a secure, approachable service that lets you focus on what matters—enjoying your time in the city.