How to Stop Your Parking Session with RingGo

You can only stop your parking session if you are parked in a Start-Stop location.
If you are parking with a time-based session, you cannot stop it once it has started — it will run until the booked time ends.

Stopping a Start-Stop parking session

We want to make ending your parking session as easy as starting it. With Start-Stop parking, you are in total control, ensuring you only pay for the time you need. Here are the three simple ways to end your session.

1. Using the RingGo App

This is the quickest way to stay on the move:

• Open the app and head to your dashboard.

• Find your active session.

• Tap Stop to end it immediately.

2. Using the Website

If you’re at your desk or don't have your phone handy:

• Log in at myringgo.co.uk using your mobile number or email address.

• Find your active session and click the Stop button.

3. Using the Phone

We provide dependable alternatives for every situation:

• Call our dedicated line at 0203 046 0010.

• Follow the simple voice prompts to end your session.

Important Things to Know

• Automatic Stop: To keep city spaces accessible for everyone, every location has a maximum stay limit. If you don't stop your session manually, it will automatically end once that limit is reached.

• If You Forgot to Stop: We understand that life gets busy! If you were charged for longer than you stayed, you can request a refund.

  • Action: Submit a refund request here.

  • Note: You’ll just need to provide a quick bit of evidence showing when you left (like a receipt or travel proof).

Friendly Tip: Before you leave your car, double-check if your location is Start-Stop. If it’s a standard session, it will simply end when your booked time expires.

Our Vision: Flexible parking options help reduce unnecessary costs and traffic, making our cities more liveable and your day a little brighter.