How to Update Your Email Address

Updating Your Email Address

Keeping your contact information current is the best way to ensure your parking experience remains reliable and secure. Whether you’re on the go or at your desk, updating your email address is quick and simple.

How to Change Your Email

• Via the RingGo App:

  1. Open the app and log in.

  2. Tap 'Account' and 'My profile' at the bottom of your screen.

  3. Enter your new email address and save.
      

• Via the RingGo Website:

  1. Log in to your account at www.myRingGo.co.uk.

  2. Click on 'Profile' on the left-hand side menu.

  3. Update your email field and confirm the changes.

Important: VRN Verification

To keep your account safe and your data protected, remember that if you ever need to reset your password—or if you lose access to your account during this update—we will ask you for a Vehicle Registration Number (VRN) currently saved on your profile to verify it's really you.

Need a Hand?

If you run into any trouble while updating your details, we’re here to help you get it sorted so you can get back to enjoying your city.

• Live Chat: Speak with us in real-time for immediate help.

• Submit a Request: Contact our support team here.