My account or vehicle is denied – what does this mean?

If your RingGo account or vehicle is denied, this means there is a temporary block on the vehicle in question.

What to do if your account or vehicle is denied

• Contact RingGo Customer Care
• To resolve the issue or get more information, contact the RingGo Customer Care team using this form: Contact RingGo Support
• Provide your account details and the vehicle registration number so the team can investigate quickly.

Key points to remember

• A denial does not mean permanent suspension; it is usually a temporary block.

The Customer Care team can advise on the reason for the block and the steps required to lift it.