What are PayLater and LatePay?

Some RingGo locations offer additional payment flexibility through PayLater or LatePay. Both options rely on Automatic Number Plate Recognition (ANPR) technology and are only available at selected car parks.

PayLater

What is PayLater?

PayLater allows you to pay for your parking after you have left the car park.

• You can pay using the RingGo app or website.
• Payment must be made by midnight on the day you leave.
• The cost is based on your entry and exit times, captured by ANPR cameras.
• Once your vehicle has left, you cannot adjust the start or end time of your session.
   

How to Use PayLater

• Open the RingGo app or visit the website.
• Enter the RingGo location code.
• Select your vehicle registration.
• Your entry and exit times will display automatically.

• Tap Pay for this session and select your preferred payment method.

   

Why PayLater Might Not Be Available

• Incorrect vehicle registration or location code entered.
• ANPR cameras did not detect your entry/exit.
• You tried to pay after midnight on the day of departure.
• You attempted to pay using the telephone service (only app/website works).
• The car park does not use ANPR cameras.
• You are using an outdated app version.
   

Note: ANPR technology is owned by the car park operator, not RingGo. For issues with missing entry/exit data, please contact the operator directly.

LatePay

What is LatePay?

LatePay allows you to pay for your parking session up to 24 hours after entering the car park, as long as your vehicle has not yet left.

• You can use the RingGo app or website.
• Payment must be made within 24 hours of entry.
• Your entry time is automatically captured by ANPR when you drive in.
   

How to Use LatePay

1. Open the RingGo app or visit the website.
2. Enter the RingGo location code.
3. Select your vehicle registration.
4. Your entry time will display automatically.
5. Tap Pending, choose your intended duration, and complete payment.
    

Why LatePay Might Not Be Available

• Incorrect vehicle registration or location code entered.
• ANPR cameras did not detect your entry/exit.
• You tried to pay more than 24 hours after entering.
• You attempted to pay using the telephone service (only app/website works).
• The car park does not use ANPR cameras.
• You are using an outdated app version.
   

Note: As with PayLater, ANPR data is managed by the car park operator. If your vehicle was not captured correctly, please contact the operator.