Can I pay for parking after I’ve parked (retrospective payment)?

We understand that life gets busy and sometimes you might forget to start your session right away. In some locations, we offer retrospective payment, which allows you to pay for parking after you have already arrived.

How to check for this option

Whether you can pay after the fact depends on the rules set by the local parking operator. To see if this is available for your spot:

1. Open the App or Website: Log in to your account and select your location.

2. Adjust the Time: Check if the system allows you to select a past start date or time.

3. Check the Limits: Most operators that allow this only let you go back up to 24 hours.

Note: If you cannot select a past time, it means retrospective payment is not supported at that specific location.

Important Things to Keep in Mind

We want to be as helpful and transparent as possible regarding parking rules:

• Management vs. Payment: RingGo provides the automated payment service, but we do not manage the car parks or handle enforcement.

• Penalty Notices (PCN): If you didn't pay at the time you parked, the local operator may have already issued a PCN.

• No Guarantees: Making a retrospective payment does not automatically cancel a PCN if one was already issued. We recommend paying as soon as you realise the mistake to stay dependable.

Need a Hand?

If you are unsure about the rules at your location or need help navigating the app, our team is here to empower you with the right information.

• Action: Reach out to us via Live Chat.

• Our Goal: We’re here to help you solve parking slip-ups quickly so you can get back to enjoying a more liveable city.

Friendly Tip: To avoid any stress, try setting a reminder or checking the app as soon as you turn off your engine!