How to update your payment method

You can add or delete payment methods in your RingGo account using the app, website, or even at the time of making a payment.

1. Add a Payment Method

Via the App

• Tap the Account tab.
• Select Payment Methods (or My Cards on some devices).
• Tap the + symbol and enter your card details.
• Click Save.
   

Via the Web

• Log in to your account at myringgo.co.uk.
• Click Payment Cards in the side menu.
• Click Add a Card.
• Enter your card details and click Add Card.
   

When Paying for Parking

• You can also add a new payment card at the time of payment via the app, website, or telephone.

• This allows you to complete your parking session even if no card is currently saved in your account.

   

2. Delete a Payment Method

Via the App

• Tap the Account tab.
• Select Payment Methods (or My Cards on some devices).
• Select the card you wish to remove.
• Click Delete payment card.
• Confirm your wish to delete.
   
• Important: There must always be at least one active payment method on your account. If deleting the last card, add a new one first.
• You cannot delete a card that is being used on an active parking session.
   

Via the Web

• Log in to your account.
• Click Payment Cards in the side menu.
• Press Delete on the card you wish to remove.
  
   
• Ensure there is always at least one active payment method on your account.

• Cards used on active parking sessions cannot be deleted.

   

Tips

• Make sure your card is valid and not expired.
• Remove old cards you no longer use to avoid confusion.